About Ekco

🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

☁️ In a few words, we take businesses to the cloud and back!

🌍 We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland. 

The role

We are seeking a highly skilled Security and Infrastructure Engineer with a strong foundation in data centre and cloud technologies to join our team.

The ideal candidate will have more than likely have worked in an MSP for over 7 years, a proven track record in designing, implementing, securing and managing complex on premise (e.g. data centre) and cloud environments across multiple customers.

This role requires a combination of technical expertise, problem-solving skills, and a strategic mindset to ensure optimal network and cloud performance, reliability, and security.

The Security and Infrastructure Engineer role will be working as a member of the Professional Services Delivery team, within Ekco Cloud.

Key Responsibilities

• Architecture and implementation of on premise (e.g. data centre) and cloud projects.
• Lead in the design, implementation and support of technical projects across extensive customer base across all industries
• Design, implement, and manage cloud-based infrastructure solutions on Microsoft Azure platform.
• Automate infrastructure, cloud provisioning and management using scripting languages.
• Optimise cloud resource utilisation and cost-efficiency.
• Design, implement, and maintain network and security infrastructure, including routers, switches, firewalls, and VPNs.
• Technical lead on projects and collaborate with project stakeholders to understand all requirements, develop the project scope and design solutions that meets the customer’s needs.
• Ability to provide technical leadership and advice to Ekco customers.
• Providing mentoring programs to the other members of the Professional Services Delivery team.
• Provide escalation support and troubleshoot technology issues using various internal and external resources.
• Keep up to date with relevant industry standards, technologies and market trends.
• Adhering to professional standards in service performance and quality in all areas of the role.
• Excellent Communication skills/oral and written
• Strong Documentation skills
• Manage effective handover of the solution to the support team post-project.
• Forward looking to ensure Ekco are ahead of the curve in providing new innovative services and solutions to our customer. Ability to present and sell these opportunities internally.

Skills and Experience

• Excellent Technical knowledge in cloud architecture, network infrastructure, Security, Windows server, virtualisation technologies, backups and networking routing.
• Typically, this level of resource should have over seven years of experience or more working within the IT Services Industry, ideally in an MSP in a hands on technical role.
• In depth Knowledge of our Microsoft cloud platforms e.g. Azure, EM+S, 0365
• In depth knowledge of technical solutions e.g. MS Defender, Windows Server, VMWare/Hyper-V, Veeam, networking, wireless, storage and Active Directory.
• In depth knowledge of Security solution e.g. Firewalls, IDS/IPS solutions and authentication.
• Knowledge of corporate Security Policies / Standards and Practices.
• Knowledge of Security Auditing Practices and Tools.
• Demonstrate successful delivery of multiple technical projects.
• Experience in preparing business solution proposals and presentation to senior executives.
• The ability to react well to pressure in a fast-paced environment is going to be essential.
• Comfortable switching and adapting to changing priorities
• Good written and verbal communication skills to assist translation of complex technical subjects for sometimes non-technical audiences.
• Must have full driving licence and be willing to travel to Ekco and client locations as required to complete project requirements.
• Ability to approach, own and solve problems independently as well as part of a team
• A strong team player with a flexible approach.
• Bachelor's degree or Diploma in Computer Science, Computer Engineering or related field is preferred (but not mandatory).

Competencies

• Strong Technical implementation experience at an enterprise level
• Ability and enthusiasm to learn new technologies
• Strong technology and business focus
• Strong leadership and customer service qualities
• Ability to communicate at all levels
• Strong leadership and customer service qualities
• Subject areas expert in Ekco technology strategy and services.
• Can demonstrate consistency in their work attitude.
• Accountability for project output and quality standards achieved.
• Ability to build relationships with key service stakeholders.
• Strong negotiation and communication skills.
• Focused and self-motivated.
• Effective ability to prioritise and excellent time management.
• Must be able to take ownership and responsibility.
• Get ahead of the curve to provide new innovative services and solutions

Benefits/Perks

• ☀️ Time off - 25 days leave + public holidays
• 🎂 x1 day Birthday leave per year
• 💰 Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
• 📞 Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice
• 🏃‍♀️ EkcOlympics - a global activity for fun!
• 📚 Learning & development - Unlimited access to Pluralsight learning platform

• 🌱 A lot of responsibilities & opportunities to grow (also internationally)

Why Ekco

• ⭐️ Microsoft’s 2023 Rising Star Security Partner of the year
• 🚀 VMware & Veeam top partner status
• 🏅 Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards
• 🌈Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging
• 🎉 We recognise the value of internal mobility and encourage opportunities for internal development & progression
• ✨ Flexible working with a family friendly focus are at the core of our company values