About Ekco

🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

🌍 Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

• On It: We take ownership, follow through, and get things done.

• All In : We collaborate, support each other, and commit fully to shared goals.

• Connected: We build trusted relationships with colleagues, clients, and partners.

• Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

🏠If these values resonate with you, you’ll feel right at home here.

The Role

Day-to-day at Ekco:

We are seeking an experienced Enterprise Security Engineer to support the delivery and management of enterprise security services across multiple customer environments. This role is ideal for someone with hands-on experience in ThreatLocker, Trellix, and Forescout, and a strong understanding of endpoint security and network security.

You will play a key role in deploying, maintaining, and optimizing security controls that help protect customer environments from modern threats. Working closely with both customers and internal teams, you will help ensure strong service performance, timely issue resolution, and effective security outcomes.

What you’ll be responsible for:

• Manage and support security services across multiple customer environments.

• Deploy, configure, and maintain ThreatLocker, Trellix, and Forescout solutions.

• Support endpoint security controls such as allowlisting, ringfencing, endpoint protection, and policy enforcement.

• Assist with network security monitoring, device discovery, access control, and compliance management.

• Monitor service health, identify issues, and take corrective action where needed.

• Respond to customer inquiries, service requests, and technical escalations.

• Analyze alerts, events, and platform data to identify risks and recommend remediation.

• Join customer and internal meetings to provide updates on security posture and service progress.

• Work with cross-functional teams to resolve technical issues and maintain SLA commitments.

• Maintain accurate documentation, records, and service reports

About You:

• 2–5 years of experience in a security engineering, systems administration, or managed services role.

• Hands-on experience with ThreatLocker, Trellix, and/or Forescout.

• Strong knowledge of endpoint security and network security concepts.

• Experience supporting enterprise environments and multiple customer accounts.

• Strong troubleshooting and problem-solving skills.

• Excellent communication skills, both written and verbal.

• Comfortable working in a fast-paced environment with competing priorities.

• Strong attention to detail and a proactive approach to service delivery.

• Experience documenting technical actions and producing customer-facing reports.

Nice to Have:

• Experience in a managed services or MSSP environment.

• Exposure to EDR, DLP, NAC, and security monitoring tools.

• Familiarity with Windows, macOS, and Linux environments.

• Relevant cybersecurity certifications or vendor training.

• ThreatLocker ‘Cyber Hero’ Certification.

• Trellix Endpoint Security/Network Security.

• Forescout Certified Associate / Certified Engineer (FSCE).

Benefits / Perks

• ☀️ Time Off: 25 days annual leave + public holidays
• 🎂 Birthday Leave: One extra day off to celebrate
• 💰 Company Pension Scheme
• 📞 Employee Assistance Programme (EAP) for wellbeing support
• 🏃‍♀️ EkcOlympics: Global team activity challenges
• 📚 Unlimited access to Pluralsight for continuous development
• 🌱 Real opportunities to grow, including international progression

Why Ekco

• 🏅 Company of the year 2026 Tech Excellence Awards

• ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year

• 🚀 First Irish Microsoft MSP to achieve all four Microsoft Security Specializations

• 🌈 A culture rooted in diversity, equality, inclusion & belonging

• 🎉 A commitment to internal mobility and career progression

• ✨ Flexible, family-friendly working at the heart of our culture

• 🔐 Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.