About Ekco

🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

🌍 Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

• On It: We take ownership, follow through, and get things done.

• All In : We collaborate, support each other, and commit fully to shared goals.

• Connected: We build trusted relationships with colleagues, clients, and partners.

• Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

🏠If these values resonate with you, you’ll feel right at home here.

The Role

We are seeking an experienced Presales leader to build trusted stakeholder relationships, lead a high-performing consulting team, and develop innovative multi-vendor service solutions across Professional, Managed, and Security Services. This role is responsible for driving high-quality solution design, supporting successful bid responses, and ensuring seamless collaboration between sales, delivery, and technical teams to achieve measurable business outcomes.

As Head of Presales at Ekco you will play a key role to:

• Build trusted relationships with key technical and business stakeholders by gaining a deep understanding of the client's business, IT drivers, and challenges across their landscape, through stakeholder engagement and functional/non-functional requirement analysis

• Lead and manage a team of Presales consultants and collaborate with wider EKCO team. Collaborates with other teams to evaluate projects for technical practicality.

• Develop comprehensive multi-vendor packaged service offerings, ensuring end to-end success from developing and winning business through to delivery in our 3 core business areas (Professional Services, Managed Services & Security Services).

• Responsible for creating repository of reusable assets for Presales.

• Defines and distributes team goals. Ensures team operates within a defined set of standard operating procedures (SOPs).

• Lead the response to RFPs by creating high-quality solutions and response documents, while reviewing team documentation to identify trends and risks.

• Works with internal departments and external vendors to ensure right solution is provided to Sales teams and delivery.

• Assume full responsibility for the preparation and delivery of weekly reports, with a focus on highlighting KPI’s and data metrics. These reports will be presented to senior leadership to provide actionable insights and support informed decision-making

• Ensures effective communication between direct reports and other functional units.

• Inspires team members to continuously drive process improvements.

• Collaborates with other members of senior leadership team to create staff development plans.

What we are looking for:

• Experience managing large Presales/Solution Engineering Teams with a Consulting or Services organization

• 5 years of experience in Presales and Solution Engineering

• Experience as a lead architect in medium and enterprise size organizations

• Strong technical knowledge in both professional and managed services

• Excellent understanding of Public & Private Cloud services across multiple vendors (VMware, Microsoft and AWS)

• Exceptional people skills: the ability develop, mentor, engage and motivate staff to excellence.

• Uses professional concepts; applies company policies and procedures to resolve a variety of most complex issues.

• Exceptional attention to detail and creative problem-solving capabilities

• Excellent time management, decision-making, and organization skills.

• Ability to develop and communicate individual goals and executable tasks based on functional and strategic goals and objectives.

Nice to have

• AWS, Azure, GCP Certifications

• TOGAF or any other Enterprise Architect Certifications

• ITIL Certifications

Benefits / Perks

• ☀️ Time Off: 25 days annual leave + public holidays
• 🎂 Birthday Leave: One extra day off to celebrate
• 💰 Company Pension Scheme
• 📞 Employee Assistance Programme (EAP) for wellbeing support
• 🏃‍♀️ EkcOlympics: Global team activity challenges
• 📚 Unlimited access to Pluralsight for continuous development
• 🌱 Real opportunities to grow, including international progression

Why Ekco

• ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year
• 🚀 First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
• 🏅 Ranked 4th fastest-growing technology company in the Deloitte Fast50 Awards
• 🌈 A culture rooted in diversity, equality, inclusion & belonging
• 🎉 A commitment to internal mobility and career progression
• ✨ Flexible, family-friendly working at the heart of our culture
• 🔐 Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.