About Ekco

🚀 Founded in 2016, Ekco is now one of the fastest-growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation, and driving better outcomes from our customers’ existing technology investments.
☁️ In a few words, we take businesses to the cloud and back!
🌍 We have over 600 highly talented and supportive colleagues (and counting) across regional offices in Ireland, the UK, the Netherlands, and Malaysia.

About the Role

We are seeking a Cloud Engineer to join our team. In this role, you will provide support across multiple Azure customers and assist Ekco’s DBA team with the management and maintenance of SQL Server environments.

A key aspect of this position is helping both new and existing customers on their journey to the public cloud whether migrating from on-premises or other cloud platforms and deploying new environments or services.

At Ekco, we pride ourselves on delivering a first-class service. You’ll play a vital role in supporting our customers by managing incidents, implementing changes, and collaborating with our account managers to ensure every client receives an outstanding experience.

Job Duties / Requirements

• Assist with onboarding and ongoing support for customers transitioning to Azure
• Support and maintain Azure IaaS and PaaS environments
• Provide incident and change management in line with SLAs
• Work collaboratively with the wider Ekco team, including our DBAs and account managers
• Ensure high standards of service delivery across a multi-client environment

About You

• 1+ years' experience managing production Azure environments
• Experience supporting Azure IaaS and PaaS solutions
• Strong understanding of networking fundamentals (DNS, VPN, routing, NSGs)
• Solid knowledge of identity and access management, particularly Azure AD / Entra and hybrid integrations
• Proficiency with Terraform
• Experience managing and supporting Microsoft SQL Server environments

Nice to Have

• Microsoft Certified: Azure Administrator Associate or equivalent
• Familiarity with the Azure Well-Architected Framework and Azure Landing Zone
• Experience using version control systems (we use Azure DevOps)
• Knowledge of service desk ticketing systems, ITIL processes, and SLA management (we use Fresh)
• Experience supporting AKS and Kubernetes environments
• Background in a Managed Service Provider or multi-client environment

Why Ekco
• 🌈Ekco are committed to cultivating an environment that promotes diversity, equity, inclusion and belonging
• 🎉 We recognise the value of internal mobility and encourage opportunities for internal development & progression
• ✨ Flexible working with a family friendly focus are at the core of our company values Employee perks
• ☀️ Time off - 25 days leave + public holidays
• 🎂 x1 day Birthday leave per year
• 💰 Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
• 📞 Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice.
• 🩺 Private Medical Healthcare (post probation)
• 🦷 Discounted Dental Insurance (via salary sacrifice)
• 📚 Learning & development - Unlimited access to online learning platform
• 🌱 A lot of responsibilities & opportunities to grow (also internationally)